Norton or McAfee Antivirus |
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Sometimes, Norton Antivirus or McAfee give a false positive and prevent users from downloading and installing our demonstration programs. Email us if you need help to download and install.*
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We have asked their technical support personnel to investigate this matter. |
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Essentially you must follow these steps in order to download and install: | |
1. disable Smart Firewall (choose the 15 minute option). | |
2. disable Antivirus Auto-Protect (choose the 15 minute option). | |
3. download the file | |
4. install the program | |
5. turn the firewall and antivirus back on | |
* We had this same issue a couple of years ago and were able to resolve the problem. We're hoping it won't take long to verify that our software is virus-free. Sorry for any inconvenience! | |
Some users may wish to send us an alternative email, in order to download the software. | |
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©2012 - 2017 DEC Software. |